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Conduites d'appropriation individuelle et collective du soutien social : une recherche-action dans le cadre d'un dispositif d'aide aux personnes en situation de souffrance au travail

Abstract : This study aims at contributing to the scientific controversy about the variability of social support effects, based upon studies which highlight deleterious effects of social support. How can we explain that a same social support can generate positive effects for some of its recipients while generating negative effects for others? According to the plural and active socialization theoretical model, we assume that social support appropriation behaviors play a role in explaining this variability. In order to examine the appropriation behaviors in their individual and collective components, a research action program has been drawn within the Suffering at Work Counseling of the occupational and environmental pathologies service of Purpan’s University Hospital, in Toulouse. The longitudinal approach and the comparison of two ‘workplace situations analysis’ groups have enabled us to analyze and model the collective and individual social support appropriation behaviors processed by the members of both groups who volunteered to participate in the study. These individuals have been experiencing work-related suffering and were thus referred to the counseling service. The observed relationships between individual appropriation, collective appropriation and social support effects support theoretical and practical proposals about the prevention of work-related suffering.
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Nicolas Michaëlis. Conduites d'appropriation individuelle et collective du soutien social : une recherche-action dans le cadre d'un dispositif d'aide aux personnes en situation de souffrance au travail. Psychologie. Université Toulouse le Mirail - Toulouse II, 2012. Français. ⟨NNT : 2012TOU20075⟩. ⟨tel-00788691⟩

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