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L’épreuve de la responsabilité : le personnel de la grande distribution à l’ère de la responsabilité

Abstract : Corporate Social Responsibility (CSR) is a major evolution for the current organizations in the economic sector. At the heart of a modern ever-changing society, the notion of responsibility takes a central place in the design and implementation of the action. The economic and managerial dimensions of CSR initiatives undertaken by companies are thus the subject of numerous studies, but these initiatives remain poorly surveyed concerning their unique socio-cultural dimension.This doctoral work examines the implications of the introduction of discourse and practices of CSR on employees of companies in the retail sector. The emergence of a social paradigm of responsibility, which involves a set of values and beliefs across a society, requires these individuals to overcome the paradigmatic challenge of responsibility; they can then incorporate this sense of responsibility into the heart of the ideals and actions of their daily work. In this context, the organization provides a singular accompanying role for the individual's experience by providing a variety of supports, but also by upholding major boundaries derived from fundamental organizational ethos and established structures.The qualitative study conducted around the thorough analysis of forty-two semi-structured interviews and an extensive documentation study, shows how the individual becomes the custodian of the heavy burden of enacting in his work, the social and macro-social issues of developments of the paradigmatic world of the society in which he participates.
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Submitted on : Wednesday, April 30, 2014 - 3:12:10 PM
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  • HAL Id : tel-00985846, version 1



Denis Coedel. L’épreuve de la responsabilité : le personnel de la grande distribution à l’ère de la responsabilité. Gestion et management. Université Paris-Est, 2013. Français. ⟨NNT : 2013PEST0072⟩. ⟨tel-00985846⟩



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